Wall St falls after weak outlooks drag (Reuters)

Reuters – U.S. stocks sagged in volatile trading on Thursday after weak outlooks from technology companies and downbeat comments from a Federal Reserve official gave investors little reason to buy.

Wall St falls after weak outlooks drag
(Reuters)

Making the Right Promise

Treating your customers in the right way is one of the most important factors for a business. Sadly, not every business understands this fact although it seems obvious enough. Sometimes, due to possessing a great product or service, a business can become arrogant and treat their customers with a “take it as is or leave it” attitude. The problem with this is that at some point someone else will come along with a better product and at that point customers will jump ship and never come back. Therefore, keeping customers happy is very important. There are many ways to do this and one of those ways is to make the right promise.

Whatever product you have, the golden rule is deliver what you promise. Never overpromise and under deliver. Customers can do a lot of damage to your reputation if you leave a bad taste in their mouths. For example, let’s say a customer bought a “Potato skin remover with precision control” and received a simple knife in the package; to say that they would be angry would be putting it mildly. The business selling that product should have simply stated that it was a cheap knife that was ideally suited for peeling potatoes. This kind of honesty could have built up the reputation of the business but instead, the false promise will only lead to its downfall.

A crucial factor in making a promise is giving a reason why the customer should buy the product. For example, “The best chocolate chip cookies in the state! (We donate 25 cents from every box to the War Veterans charity)” This will guarantee you sales from every person who has a connection with anyone in the armed forces. This is just one example of how your promise coupled with a reason can help you get and retain customers. Explore the idea further and see how you can deal more honestly with your customers.

Stock futures down as new home sales data eyed (Reuters)

Reuters – tock index futures pointed to a slightly lower open on Wall Street on Monday, as investors take a breather following last week’s strong gains sparked by a flurry of reassuring company earnings.

 
Stock futures down as new home sales data eyed
(Reuters)

Asia stocks climb as slowdown concerns ease (Reuters)

Reuters – Asian stocks rose on Friday as strong earnings from economic bellwethers such as Caterpillar tempered concerns about a global slowdown, while the euro steadied ahead of European bank stress test results later in the day.

Asia stocks climb as slowdown concerns ease
(Reuters)

Cap on oil well kept shut despite leaks, seepage (AP)

AP – The federal government Monday allowed BP to keep the cap shut tight on its ruptured Gulf of Mexico oil well for another day despite news the well is leaking at the top and something is seeping from the sea floor nearby.

 
Cap on oil well kept shut despite leaks, seepage
(AP)

BP capped well holding nearly a day into new fix (AP)

AP – BP said its capped-off well appeared to be holding steady Friday morning, almost midway into a white-knuckle waiting period in which engineers watched the pressure gauges for signs of a leak.

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BP capped well holding nearly a day into new fix
(AP)

Snowe, Brown support regulation overhaul (AP)

AP – Sens. Olympia Snowe and Scott Brown pushed sweeping financial legislation to the edge of final passage Monday, both announcing they intend to support the regulatory overhaul despite initial misgivings.

Snowe, Brown support regulation overhaul
(AP)

New cap, ships could contain Gulf leak by Monday (AP)

AP – The federal official leading the Gulf oil spill cleanup said Friday a new containment cap and an additional ship collecting oil could effectively contain the spill in the next three days.

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New cap, ships could contain Gulf leak by Monday
(AP)

Investors shake off slowdown in services growth (AP)

AP – Stocks rose Tuesday after investors tried to recover some of the big losses that piled up in recent weeks following a string of disappointing economic reports.

 
Investors shake off slowdown in services growth
(AP)

The Pros and Cons of B2B and B2C

Business to Consumer (B2C) and Business to Business (B2B) online shopping is the process of making a transaction over the web, and entering into an agreement to buy a product or service, either from another business or to an individual seller. Today, e-commerce is highly preferred by a very considerable number of businesses and individuals because of the advantages. But like any other transaction, there are also some drawbacks when it comes to buying products and services online.

Some of the advantages of buying online include the advantage of convenience. Because a lot of individuals and businesses do not have the luxury of time to travel great distances in order for them to buy something, they just browse over the web to buy all of the things they need. Aside from the extensive selection of products and services available over the web, another advantage of buying online is that you can get all the information you need about a certain product, service from the online store you are planning to buy from.

This information can be accessed through testimonials from the website of the seller, and product reviews. On the other hand, the drawback of transacting online includes fraud. It is a known fact that a lot of people are taking advantage of the Internet, which means you have to be careful with the person you are going to transact with. Transacting online would leave your personal information vulnerable to hacks and unwanted charges. Another disadvantage of online shopping is the inclusion of hidden costs. This is where online retailers make a lot of money because a lot of people do not fully understand the terms of the negotiation like shipping charges, etc.

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